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Privacy policy

It is important to Swiss Refugee Council that you are informed about how we use and treat your personal data and information and what precautions we take to ensure the confidentiality and security of your data.

1. General information on data protection

Swiss Refugee Council complies with the provisions of Swiss and EU data protection legislation and treats your customer data confidentially.

2. Scope of the processing of personal data

As a matter of principle, we process personal data of our users only to the extent necessary to provide a functional website as well as our contents and services. The processing of personal data of our users regularly takes place with the consent of the users.

3. Creation of log files

Whenever our website is called up, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected and stored in a log file:

  1.     Path of the called page within our website
  2.     Information about the browser type and version used
  3.     The user's operating system
  4.     The IP address of the user
  5.     Date and time of access
  6.     If a page visitor has reached our website by clicking on a link, the URL of the website on which the link was placed is also saved (so-called referrer address).

The log file is automatically deleted after seven days. The data it contains is not automatically evaluated in any way. In the event of a problem, it is used solely to detect and correct errors on the website.

4. Use of cookies

Our website does not use its own cookies. However, we use Google Analytics for statistical analysis. This service stores some cookies itself. More about this in the following section.

5. Google Analytics

The website uses Google Analytics of Google Inc. as a web analysis service. ('Google'). Anonymised information about the use of this website is transferred to Google Analytics each time the site is accessed and stored there. This information helps us to better tailor the website to the needs of our visitors. As part of this data collection, Google Analytics stores some cookies in your browser. You can stop this data collection at any time.

Just click on the following link: Google Analytics Opt-Out.

6. Newsletter

On our website you have the possibility to subscribe to a free newsletter. When registering for the newsletter, the data (title, surname, first name, address, date of birth, email address) from the input mask are transmitted to us.

In addition, the following data is collected during registration:

  1.     Date and time of registration

For the processing of the data, your consent will be obtained during the registration process via double opt-in and reference will be made to this privacy policy.

We use Campaign Monitor to send our newsletter. Of the data stored during registration, the title, surname, first name and email address are transmitted to Campaign Monitor.

The subscription to the newsletter can be cancelled at any time by the user concerned. For this purpose, there is a corresponding link in every newsletter.

7. Social Media

The integration of the social media services we use (Facebook, Instagram and Twitter) is only done by linking to them. The corresponding buttons only result in a data exchange with the respective social media platform when they are clicked on and the visitor is logged on to the platform at the time of clicking.

8. Handling of data in connection with purchase, donation, contacting and booking of the Swiss Refugee Council's continuing education program

Through your purchases on this website, the booking of a continuing education program or your donation, you are a patron or customer of Swiss Refugee Council and your address will be added to the Swiss Refugee Council database. We treat this customer information as strictly confidential and do not pass it on to third parties in any way, nor do we rent or sell it. The data is used exclusively for statistical purposes, sending information or appeals for donations.
We will not include contact via the contact form in the Swiss Refugee Council database unless this is expressly requested.

9. Information about user data and its modification and deletion

You can request information about the data we have stored about you and/or have it changed or deleted at any time. The only exception is that the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures. In this case, premature deletion of the data is only possible if no contractual or legal obligations prevent deletion.

10. Address for data protection enquiries

If you would like information about your data, want to have your data changed or no longer wish to be contacted by Swiss Refugee Council, please contact info@osar.ch, with the subject 'Data protection'.

11. Terms of use of our websites

By visiting our websites, placing orders and using our services, you agree to the collection of your data as mentioned above and to our terms of use. You visit and use our website and navigate at your own risk. Swiss Refugee Council cannot be held liable for any damages that may result from the use or the prevention of the use of the website and its contents. This applies in particular to damages that could result from downloading content from our site due to viruses or similar. Swiss Refugee Council accepts no responsibility for any damage that may arise from the interruption of website functions. The contents of the Swiss Refugee Council website may contain inaccuracies or errors. Swiss Refugee Council reserves the right to improve these contents at any time.